Every job starts with a real diagnosis, not a guess — here's the full scope of what our heat pump repair technicians handle across Charlotte, NC.
Reversing Valve Diagnosis & Repair
We test the valve's solenoid directly rather than assuming based on symptoms alone. Techs handling reversing valve diagnosis & repair carry the specific parts and tools this job calls for, not a generic kit.
Defrost Cycle & Control Board Repair
An outdoor unit that ices over and never defrosts usually points to a failed defrost thermostat or control board timing issue. Techs handling defrost cycle & control board repair carry the specific parts and tools this job calls for, not a generic kit.
Auxiliary / Emergency Heat Strip Repair
We test heat strip elements and the relay controlling them separately. Techs handling auxiliary / emergency heat strip repair carry the specific parts and tools this job calls for, not a generic kit.
Refrigerant Charge & Leak Detection
We charge to the manufacturer's heat pump-specific target, not a generic number. Techs handling refrigerant charge & leak detection carry the specific parts and tools this job calls for, not a generic kit.
Outdoor Unit Icing Diagnostics
Some icing is normal during defrost cycling; persistent icing that never clears points to a genuine fault. Techs handling outdoor unit icing diagnostics carry the specific parts and tools this job calls for, not a generic kit.
Ductless Heat Pump System Repair
Ductless mini-split heat pumps have their own fault-code language separate from central systems. This is one of the most requested heat pump repair calls we get across Charlotte, NC.
